As an Access & Permit Engineer, you will play a crucial role in facilitating site access through efficient permit issuance processes. Your responsibilities will include:
Receiving Requests: Responsibly handling requests from both internal and external customers regarding the issuance of site access permits.
Document Verification: Thoroughly verifying, validating, and analyzing the completeness of documents related to the permit issuance process to ensure accuracy and compliance.
Stakeholder Coordination: Collaborating effectively with internal and external stakeholders throughout the permit issuance process to ensure seamless coordination and communication.
Compliance Assurance: Ensuring that access permits are issued by designated guidelines and validity periods, maintaining compliance at all times.
SLA Adherence: Monitoring and ensuring that the duration of the permit issuance process aligns with Service Level Agreements (SLAs), optimizing efficiency and meeting customer expectations.
Issue Resolution: Proactively coordinating with relevant parties in the event of any issues or challenges arising with the Smart Lock Application System, ensuring swift resolution and minimal disruption.
Requirements:
- Minimum Diploma or Bachelor's degree in a relevant field or equivalent practical experience.
- Minimum 1 to 2 years of experience in permit issuance, access management, or related field.
- Strong attention to detail and ability to analyze complex documents.
- Excellent communication and interpersonal skills for effective stakeholder coordination.
- Proficiency in the Smart Lock Application System would be a plus point.
- Ability to thrive in a fast-paced environment and prioritize tasks effectively.