Job Description
Sales Operation is responsible for the critical cross-functional process and systems initiatives to increase sales, reduce cost, guarantee scalability, and improve the seller experience, with continuously improving manpower efficiency
Responsibilities:
-Understand Lazada seller’s journey, find root cause of issues, constructing a solution to eliminate issue and mitigate future risks.
-Collaborate with Category Managers for seller allocation based on different categories, size, and priorities.
-Build, manage and strengthen the engagement and support with cross functional team within Lazada Indonesia and Lazada Regional Team.
-Driving the project towards completing, with a high sense of ownership and quality.
-Performance monitoring towards sellers’ account manager.
-Tools management – updating target, seller-mapping, and agent-mapping across Lazada and Lazmall sellers and teams.
Job Requirements
-Minimum 2-year experience in product and/or project management from e-commerce, tech, or consulting.
-An ideal candidate must be ambitious, pro-active, collaborative, has grit and positive attitude.
-Experience in building relationships and driving negotiations with stakeholders and working together to ensure project success.
-Proficient in Microsoft excel.
-Able to work reliably under pressure with multiple stakeholders and to learn in a fast-moving environment.
-Excellent communication skills both in writing and speaking in English and Bahasa.
-The ability to do SQL query would be preferred.
Requirements/Qualifications(good to have):
-Minimum 2-year experience in product and/or project management from e-commerce, tech, or consulting.
-An ideal candidate must be ambitious, pro-active, collaborative, has grit and positive attitude.
-Experience in building relationships and driving negotiations with stakeholders and working together to ensure project success.
-Proficient in Microsoft excel.
-Able to work reliably under pressure with multiple stakeholders and to learn in a fast-moving environment.
-Excellent communication skills both in writing and speaking in English and Bahasa.
-The ability to do SQL query would be preferred.