- Make SDLC process
- Gather user requirements
- Analyze user requirements
- Create documentation project such as FSD, TSD, BRD, etc
- Prepare and deliver highly effective reports
Experience and skill 1+ years as Business Analyst (Insurance/Banking).
Preferable have experience working in Insurance and/or Banking industry.
Handle project Chatbot / AI/ CRM / Customer care Salesforce
Experience in making project documentation
Familiar with SDLC
Good communication (written & verbal) in English.
Strong analytical and planning skills
Good communication and presentation skills
Excellent problem-solving skills