CSR Site - Stakeholder Engagement

Key Missions

• Stakeholder Engagement: Support Stakeholder Engagement strategies to foster positive relationships with various stakeholders. Conduct regular consultations, meetings, and forums to understand their concerns, expectations, and feedback.
• Data Management: Oversee the collection, analysis, and management of Stakeholder Engagement data. Ensure accurate and up-to-date records are maintained, and data is organized in a structured manner for reporting and decision-making purposes.
• Grievance Management: Establish and manage an effective grievance mechanism to handle concerns raised by stakeholders. Ensure that grievances are appropriately recorded, investigated, and resolved in a timely and fair manner.
• Communication: Ensure clear and effective communication with stakeholders, internally and externally. Provide updates on CSR initiatives, address stakeholder inquiries, and disseminate relevant information to keep all parties informed.
• Compliance and Reporting: Ensure CSR activities adhere to relevant regulations and guidelines. Prepare timely and accurate CSR reports for internal and external stakeholders.
• Collaboration: Collaborate with various departments within the company to align CSR efforts with business objectives and ensure a cohesive approach to Stakeholder Engagement.
• Risk Management: Monitor potential risks and challenges related to stakeholder concerns and grievances. Develop proactive measures to mitigate these risks and maintain a positive reputation for the company.