Deskripsi Pekerjaan Responding to customer inquiries Assisting customers with product or service issues Collaborating with other departements to resolve customer issues Conducting customer satisfaction and analyzing feedback Creating and updating Customer Service documentation and FAQs Kualifikasi Min. High School Diploma or equivalent Excellent in Customer Service skills Ability to manage multiple priorities Customer orientation and ability to adapt/respond to different types of characters Detail-oriented with excellent communication Able to work independently and as part of a team