Responsiblities:
- Review and analyse documents submitted by users, ensuring they are complete, accurate, and compliant with established guidelines
- Identify and correct errors in user documents, liaising with users when necessary to resolve any discrepancies.
- Accurately classify documents based on predefined categories and criteria.
- Enter document information into the system, ensuring data is accurate, up-to-date, and easily accessible.
- Maintain a high level of accuracy and speed in data entry while adhering to established procedures and quality standards.
- Collaborate with the other departments to identify and implement process improvements that enhance the efficiency and accuracy of data entry and validation processes.
- Assist in the development and maintenance of data entry and validation guidelines, training materials, and reference resources.
- Provide support to other team members as needed, contributing to a positive and collaborative work environment
Requirements :
- 2+ years of experience in data entry, document validation, or a related field, preferably within the telecommunication or banking/finance industry
- Proficiency with Microsoft Office, Excel, Google Workspace, and data entry or job management software tools
- Good oral and written English as communication language is required.