Role & Responsibilities include but are not limited to:
As the Director of Luxury Travel, you will be responsible for driving revenue and market share for the transient market through strategic sales initiatives and effective relationship management in the luxury segment. This role requires a keen understanding of the travel industry, a proven track record in sales, and the ability to lead and motivate a high-performing team.
Key Responsibilities:
1. Sales Strategy Development:
· Develop and implement a comprehensive sales strategy for the transient segment, aligning with overall business goals of the hotel.
· Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
2. Revenue Generation:
· Generating hotel awareness through sales efforts, familiarization trips, site inspections, and entertaining travel advisors and business travel account managers.
· Collaborate with the revenue and marketing team to create targeted campaigns and promotions that attract transient customers.
3. Client Relationship Management:
· Cultivate and maintain strong relationships with key clients, travel agencies, and corporate partners to ensure customer satisfaction and loyalty.
· Attend trade shows and industry events, and evaluate effectiveness to ensure a proper return on investment.
· Conduct regular client meetings, presentations, and negotiations to secure business and meet revenue targets.
4. Team Leadership:
· Foster a collaborative and results-oriented team culture to achieve individual and collective sales goals.
5. Data Analysis and Reporting:
· Utilize Hyatt systems for data analytics to track and analyze sales performance, market trends, and customer behavior.
· Prepare regular reports for senior management, highlighting key insights and recommending strategic adjustments.
6. Cross-Functional Collaboration:
· Collaborate with other departments, including marketing, operations, revenue and finance, to ensure seamless execution of sales strategies and initiatives.
The Hotel
Set amidst flowering cactus and framed against the majestic McDowell Mountains, our Arizona destination resort is surrounded by adventures and miles from the ordinary. Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch features 493 rooms and suites with balconies and terraces offering breathtaking sunsets, mountain, or golf course views. Our property offers a state of the art Spa, 2.5-acre water playground complete with a sand beach and 3-story high-speed waterslide, private golf course, and nightly entertainment.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.