With full guidance from direct report and/or senior level, responsible in analyzing the assigned software application and providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate the understanding of the software application business process and provide advice according to assigned industry and software application.
Detail job desc:
- Perform the application implementation and ensure its process is in accordance with customer's needs and proposed timeline
- Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
- Become a training facilitator for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
- Maintain and develop knowledge of specific application system technology