Inside Sales Specialist

Specialization :

The ideal candidate has at least a diploma in marketing, mass communications or another relevant field.
He/she is also outspoken and patient enough to communicate with customers who may present a challenge.
He/she is expected to be proactive, organized and has a drive to deliver results and meet deadlines at a given
amount of time. He/she must be able to multi-task and deliver projects and requirements.
Primary Function:
- Leads verification and qualification by Calls (minimum of 35-40 per day)
- Leads appointment meeting/eMeeting arrangement (minimum of 2 leads per week)
- Weekly leads progression report with Marketing Lead, Sales Manager & Sales Head
- Event invites

Qualifications :

- Working experience as a Telemarketing/Telesales or similar position
- Strong knowledge and understanding of Customer Relationship Management
- Excellent verbal and written communication skills
- Understanding of sales and marketing principels
- Excellent convicing and negotiation skills
- Excellent knowledge of consumer's rights and responsibilities
- Analytical approach to data
- Fluent to communicate in English
- Calm and patient individuals

Key Responsibility :

- Generating new leads using other channels aside from the old database. Targets discussed & agreed upon
by the employee and direct supervisor
- Commicating with the customers via cold calling and email marketing
- Explaining the products and services to the customers/leads
- Writing scripts with all information required to understand the products
- Preparing the leads reports for future reference in collaboration with Lead Gen Specialist and Sales
- Maintaining records of customer/potential leads contact
- Utilize identified new lead channels and track the quantity and quality of leads generated
- Assist other marketing staff for their initiatives and or event upon request
- Assist on campaigns in the content needed for any demand generation and lead generation campaigns
Other Duties:
- Participate and/or assist in company function and programs
- Respect and ensures all assets of the company are in good working condition
- Maintains cleanliness, orderliness and safety within the working environment