It Infrastructure Officer (Morowali)

Job Description:

1. Responsible for the daily maintenance of user office environment, including hardware, software, and terminal operating systems. Resolve basic network issues, have a grasp of fundamental network principles such as IP addresses, subnet masks, gateways, and DNS, and be able to identify abnormal network situations.
2. Perform daily maintenance and management of office equipment, including printing, scanning, access control, etc. Assist in company office network management, provide operational guidelines for IT infrastructure equipment, and establish process standards.
3. Responsible for desktop operation and maintenance work: handle work orders, escalate incidents, collect and provide feedback on issues.
4. Manage the entry and exit of IT assets, provide technical support for distributing computers to new employees, and perform computer system initialization.
5. Strong learning ability, proficient in problem analysis and solving, effective communication, coordination, and expression skills.

Qualification:

1. Bachelor’s degree in computer science/Information technology
2. Minimum 3 years of experience
3. Ability to review the procedure for support and to pinpoint opportunities to develop the efficiency of business.
4. Ability to communicate and deal with persons of varying backgrounds.
5. Strong analytical and excellent decision skills to prioritize the scope of work.
6. Good Englisn in written and oral