It Support Engineer

At Bosch, we care. For you, our business, and our environment.
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Work #LikeABosch

• Manage end-to-end operation of End Client Devices (IT Fleet Management and Manage Print Services), including support and troubleshooting for all users.
• Handle and manage IT tickets assigned to the team according to the Bosch ITIL Framework
• Responsible for end-user enabling and consulting to users in regards of IT solution and operation.
• Drive the local rollout activities for IT-related including their Change Management activities
• Collaborate with Regional Team in physically supporting the on-site IT Infrastructure.
• Coordination with Local Vendor to ensure the operational state of all onsite IT equipment.

• Bachelor's degree in IT/Computer Science/relevant field is a required
• Good communication in Bahasa Indonesia and English, customer centric with service mindset.
• Experience in PC/Notebook, printers, and peripheral maintenance.
• Has basic knowledge in IT Infrastructure (WAN, LAN, WLAN, Server, DB Host, Storage, Backup, etc.)
• Minimum 1+ year experience in the same fields; Fresh graduates are welcome to apply.