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      Shopee Jobs

      Sekarang tersedia 553 hasilnya konsisten

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      CUSTOMER SERVICE (SWAT)

      Scope of work resolve customer issues by leveraging their skills and knowledge.Running complaint investigation and analysis to understand the root cause and properly resolve issues/incidents that raised to top management.Identifying the gap in servic...

      PerusahaanShopee
      AlamatIndonesia
      KategoriBusiness / Management
      Jenis pekerjaanPermanent Job
      Tanggal Diposting 3 beberapa hari yang lalu Lihat detailnya

      Customer Service (SWAT)

      Shopee

      Indonesia

      Scope of work resolve customer issues by leveraging their skills and knowledge.Running complaint investigation and analysis to understand the root cause and properly resolve issues/incidents that raised to top management.Identifying the gap in servic...

      3 beberapa hari yang laluLihat lainnya...

      Product Manager Chatbot & Customer Service (2024 Fresh Graduates)

      Shopee

      Indonesia

      As a product owner, drive the end-to-end product development of Chatbot or Customer Service features, from ideation, system design and development, to post-launch improvements and iterations. Conduct market research and competitor studies to identify...

      3 beberapa hari yang laluLihat lainnya...

      Backend Development Engineer - Business Security (Campus Recruitment 2024)

      Shopee

      Indonesia

      Participate in the design and development of security platforms and surrounding infrastructure such as risk decision rule engine and feature store. Design and write high-quality system and business code to meet user demands for platform capabilities....

      3 beberapa hari yang laluLihat lainnya...

      Relationship Management Intern - Business Development, Shopee Xpress Singapore (Spring 2024)

      Shopee

      Indonesia

      Build and manage relationship with users to achieve overall business objectives. Ensure users and partners service level are up to standard. Assist with in-team projects to improve processes and execute new initiatives that will add value to Shopee X...

      3 beberapa hari yang laluLihat lainnya...

      Projects and Operations Intern - Business Development, Shopee Xpress SG (Spring 2024)

      Shopee

      Indonesia

      Communicate, liaise and drive service points-related projects, including operation excellence and marketing. Identify service-level gaps and improve user experience between sellers, service points and buyers. Monitor operation performance, collaborat...

      3 beberapa hari yang laluLihat lainnya...

      HSE Sortation Center Lead

      Shopee

      Jakarta

      Job Description - HSE Sortation Center LeadJob summaryEnsure well-maintained facilities with reliable fire protectionManage emergency response and facility inspectionImplement and comply with Health, Safety, and Environment regulationsJob senio...

      3 beberapa hari yang laluLihat lainnya...

      Partnerships Junior Analyst (Marketing Team)

      Shopee

      Indonesia

      Prospection is key. Understand the market, map out new opportunities and prospect partners from different segments. Drive negotiations with partners as a company contact point. Plan, conceptualize and execute promotional/marketing campaigns while col...

      3 beberapa hari yang laluLihat lainnya...

      Analista de Planejamento Comercial - Cross Border

      Shopee

      Indonesia

      Fomentar, atravs de relatrios visuais, informaes um nvel funcional para identificar eficincias e consistncias e reconhecer oportunidades no negcio a fim de dar suporte ao time de Merchan Business Partner (MBP) em Business Development (BD). Promover p...

      3 beberapa hari yang laluLihat lainnya...

      Telesales - Paid Ads, Business Development

      Shopee

      Indonesia

      Contact existing seller to inform about a Shopee Paid Ads Program. Navigate seller questions related to Paid Ads. Ask questions to understand customer requirements and close sales. Representative to provide solution to seller based on their needs & c...

      3 beberapa hari yang laluLihat lainnya...

      Seller Acquisition - Cross Border eCommerce

      Shopee

      Indonesia

      Becoming a trusted partner for sellers wishing to sell to Southeast Asia, and Taiwan markets by a deep understanding of Shopee's regulations, market-specific trends, and thorough understanding of the e-commerce industry and its competitive landscape....

      3 beberapa hari yang laluLihat lainnya...

      Content Producer (Marketing Team)

      Shopee

      Indonesia

      Reaching and recruiting livestream talents who have good livestream skills (i.e. to drive sales or engagement) for Shopee Live Platform. Ensuring the influencer program is fully operational & processes are running smoothly including planning, executi...

      3 beberapa hari yang laluLihat lainnya...

      CRM Campaign Management Associate - Regional Brand & Growth Marketing

      Shopee

      Indonesia

      Drive CRM campaigns across markets to attract, engage, and retain Shopee's users, enhancing their lifetime value. Design and implement automated customer journeys with relevant content and various communication channels within Shopee's marketplace, i...

      3 beberapa hari yang laluLihat lainnya...

      Corporate Affairs - Project

      Shopee

      Indonesia

      Responsible for maintaining & executing external communications strategy meant to build stronger reputation for Shopee including but not limited to government projects, UMKM support, user safety, and market leadership projects.. Project management to...

      3 beberapa hari yang laluLihat lainnya...

      VMS Admin - SPX Express

      Shopee

      Indonesia

      Input all of the existing vendor's Master data including quotations, agreements and legal documents on the Vendor Management System. Input and update pricing on the Vendor Management System including air freight, sea freight and land vendors. Align w...

      3 beberapa hari yang laluLihat lainnya...

      Corporate Ethics and Policy

      Shopee

      Indonesia

      Identify Ethics & Integrity risks and vulnerability in systems and procedures. Promote awareness amongst stakeholders on company values, standards, policies and procedures in ethics. Conduct preliminary investigations into reported cases of unethical...

      3 beberapa hari yang laluLihat lainnya...

      Business Development (SMB) - ShopeeFood (Tangerang)

      Shopee

      Indonesia

      Menjaga hubungan baik dengan ShopeeFood. Membantu meningkatkan penjualan melalui program ShopeeFood. Memberikan edukasi kepada calon partner dan partner ShopeeFood. Pendidikan min. D3/S1 dari semua jurusan. Menguasai wilayah Kota Tangerang dan sekita...

      3 beberapa hari yang laluLihat lainnya...

      Corporate Ethics and Policy

      Shopee

      Indonesia

      Identify Ethics & Integrity risks and vulnerability in systems and procedures. Promote awareness amongst stakeholders on company values, standards, policies and procedures in ethics. Conduct preliminary investigations into reported cases of unethical...

      3 beberapa hari yang laluLihat lainnya...

      Seller Engagement Intern - Seller Journey Management, Business Development (Spring 2023)

      Shopee

      Indonesia

      Assist in creating and adapting content across key seller touchpoints. Identify and package useful seller resources for different communication & engagement channels such as Socials (Community), in-app (push-notifications, Seller Centre), out-of-app...

      3 beberapa hari yang laluLihat lainnya...

      Data Analyst - Chatbot & Customer Service (2024 Fresh Graduates)

      Shopee

      Indonesia

      Able to lead data collection and analysis projects using SQL and Python, diving deep into business data to provide valuable insights. Automate data collection and aggregation processes to build reporting dashboards, enabling teams to access and under...

      3 beberapa hari yang laluLihat lainnya...

      Trainer Staff - Customer Service, Operations (Solo)

      Shopee

      Indonesia

      Liaise with Product Team, in order to deliver accurate information of product updates to CS Team. Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training...

      3 beberapa hari yang laluLihat lainnya...

      Senior Customer Service (Solo, Contract-based)

      Shopee

      Indonesia

      Monitoring live issue management and live chat seller. Handling delivery inquiries from sellers and buyers through email/call/social media. Team monitoring & ticket assigning. Handling report productivity agent. Minimum Bachelor's degree from any maj...

      3 beberapa hari yang laluLihat lainnya...

      Technical Product Management/ Project Management - Engineering Infra (Campus Recruitment 2024)

      Shopee

      Indonesia

      Serve as the primary contact for requirements gatherings - establish key users feedback lifecycle to ensure use cases are continuously reviewed and prioritized into product backlogs. Develop product design and solutions, translating technical use cas...

      3 beberapa hari yang laluLihat lainnya...

      Trainer Staff - Customer Service, Operations (Jogja)

      Shopee

      Indonesia

      Liaise with Product Team, in order to deliver accurate information of product updates to CS Team. Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training...

      3 beberapa hari yang laluLihat lainnya...

      Customer Service Experience Lead (Service Improvement)

      Shopee

      Indonesia

      Lead and drive customer satisfaction, identify opportunities and determine strategies to improve overall Customer Service Experience, leveraging emerging technologies, methodologies, and industry best practices. Develop and execute a strategic roadma...

      3 beberapa hari yang laluLihat lainnya...

      Seller Program Strategy Analyst

      Shopee

      Indonesia

      Own campaigns and handle campaign execution end to end starting with whitelisting strategic sellers who fit campaign objective, make sure Key Account Managers pitch the whitelisted sellers, ensure campaign gets live and measures campaign performance...

      3 beberapa hari yang laluLihat lainnya...

      Traffic Growth Strategist - Regional Brand & Growth Marketing

      Shopee

      Indonesia

      Identify growth opportunities and challenges through data analysis. Maintain a broad view of growth-related topics, staying updated with industry news and trends. Apply extensive functional knowledge in digital marketing, CRM, social commerce and mor...

      3 beberapa hari yang laluLihat lainnya...

      First Mile Strategic Project (SPX Express)

      Shopee

      Indonesia

      Develop project plan and strategy in conjunction with other teams and be able to drive and implement projects on the ground whilst monitoring roll out progress and key KPIs including fleet and agent product, service quality, service level and buyer/s...

      3 beberapa hari yang laluLihat lainnya...

      Analista Junior de People Analytics

      Shopee

      Indonesia

      Identification of improvement opportunities related to People Analytics capabilities (processes, tools, reports etc). Conduction of processes related to gathering, organizing, analyzing, and communicating data related to People leveraging different t...

      3 beberapa hari yang laluLihat lainnya...

      Business Development Intern - Shopee Mall (Spring 2024)

      Shopee

      Indonesia

      Assist the Shopee Mall Business Development team with daily execution and analysis of brand marketing campaigns for Shopee Mall brands such as big campaigns, new brand launches, thematic campaigns, Super Brand Day and Brands Festival. Assist with the...

      3 beberapa hari yang laluLihat lainnya...

      Data Engineer - Marketplace Intelligence and Data (Campus Recruitment 2024)

      Shopee

      Indonesia

      Participate in the development work related to the Marketplace data warehouse, including data collection in offline and real-time data warehouses, data public layer construction, data application layer construction, and Data governance.. Participate...

      3 beberapa hari yang laluLihat lainnya...

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