Alamat
Bentuk pekerjaanThe Opportunity
Hyatt seeks a driven strategic communications manager to join our Americas Communications team. In the Manager, Field PR role, you will be responsible for managing inspiring external storytelling strategies through a regional PR News Engine to drive awareness of and preference for Hyatt hotels across the U.S./Canada region, as well as acting as a corporate resource for hotel-level PR counsel. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
Responsibilities include managing the Americas storytelling PR news engine to drive awareness of and preference for Hyatt brands and hotels across the U.S. and Canada (700+ hotels), as well as acting as a consultant for Americas commercial services and operational hotel leaders to maximize hotel-level PR strategies, prepare and socialize field PR resources, tools, and training. Specifically, it includes:
•Support management of brand-level U.S. PR agencies with U.S. and Canada strategy storytelling and News Engines, including managing quarterly pitch calendar, developing pitch angles rooted in data and industry trends, and fielding proactive/reactive hotel and regional PR requests and needs.
•Collaborate closely with hotel PR agencies and Global Consumer Communications teams to story mine and identify compelling programming and trends to position U.S/CAN hotels and brands as industry leaders among target audiences.
•Act as day-to-day corporate PR resource for commercial services and operational leaders to maximize hotels’ PR capabilities and prepare/socialize tools, training, and resources.
•Advise and guide hotels on effective PR and communications strategies and tactics including but not limited to bringing brand PR campaigns to life in the field, developing/reviewing media materials, providing counsel on PR strategies, conducting media outreach, vetting media/influencer visits and editorial filming requests and more.
•Manage pre-opening / pre-transition PR process and strategy development, including hotels’ PR agency RFP process, for full-service and select-service hotels across the U.S. and Canada.
•Work with the Director to manage the regional Americas Communications budget to ensure we are maximizing and effectively allocating resources.
•This role is based in Chicago, reporting to the Director, Field PR, Americas, and sits within the Americas Commercial Services team.
