Night Audit Staff

Responsibilities:

• Conduct nightly audits to verify the accuracy of financial transactions, including guest charges and payments, cash transactions, and accounts receivable/payable.
• Prepare daily financial reports, including balancing accounts, reconciling discrepancies, and generating revenue summaries.
• Process guest check-ins and check-outs during the night shift, providing friendly and efficient service to ensure guest satisfaction.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Monitor and respond to any security or emergency situations that may arise during the night.
• Assist with administrative tasks such as data entry, filing, and answering phone calls.
• Collaborate with other team members to ensure a smooth transition between shifts and maintain a clean and organized work environment.

Requirements:

• Previous experience in a similar role, preferably in the hospitality industry.
• Strong mathematical skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in computer applications, including Microsoft Office and hotel management software (e.g., Opera, Fidelio).
• Flexibility to work overnight shifts, including weekends and holidays.
• Diploma or equivalent; additional education or certification in accounting or hospitality management is a plus.