Office And Ga Lead (Workplace Services / Wps)-Indonesia

Job Description

As a Workplace Services Lead, you will be responsible for the day-to-day office operations as well as fostering an environment of engagement for our employees. This is a demanding role and you must possess high energy and be able to keep up with internal customer demands.

Hospitality is in your blood and you endeavor to provide excellent customer service and enjoy providing a warm and welcoming workplace that enables employees to function efficiently in the built environment. You must be comfortable adapting to rapid changes, have a sense of urgency and be highly responsive when needed. You are adept at managing a small team of workplace services reports and contractors and steer the team toward optimal performance.

To succeed in this role, you are willing to build strong and trusted relationships and lead facilities operations as well as collaborate with cross-functional partners to make Lazada A Great Place To Work.

Job Responsibilities :

Facilities Operations

• Oversee office operations including vendor management, facilities services, maintenance of office and mechanical systems, janitorial service and supplies, and health and safety.
• Maintain a general oversight of daily operations of offices including the visitor centre, events, space planning, small projects, security, and implementation of Workplace Services ticketing system.
• Review operational SOP’s & propose / make changes as part of continuous improvement
• Manage and assist with facilities budget, adherence and ensure responsible stewardship of resources.
• Partner with regional Workplace Services head to seamlessly deliver new office spaces, expansions and other facilities projects, including furniture procurement, facility installs and move management.
• Manage the development of annual operating, financial variance tracking, timely submission and operations expenses management to ensure adherence and responsible stewardship of resources.
• Conduct regular site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
• Establish and maintain a collaborative relationship with cross-functional team members, landlord or building management, vendor and contractors.
• Adopt and build workplace procedures with regional Workplace Services and comply with local health and safety regulations.
• Manage minor renovation projects/churn in the office, update floor plans and keep in view occupancy load.
• Able to liaise with any local / government agencies as part of operations
• Able to liaise with Landlord on lease management and contractual services delivered
• Lead a team of workplace services staff and be responsible for their performance reviews and improvement plans.

Event Support

• Work closely with Organization Culture (OC) team to executive employee engagement activities.
• Coordinate with OC to ensure post event space is back to normal working condition

Job Requirements :

• Facility Management and administrative related qualifications
• Minimum 8 years > experience managing office environment >1000sqm
• Adept to work well in fast-paced environment
• Excellent organizational skills and attention to detail
• Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
• Able to manage extended work hours and be on call during emergencies
• Proficient in Microsoft suite of Office software