JOB SUMMARY
a.Responsible for providing quality customer service to clients b.Responsible for giving sales and marketing support functions with respect to the concerned trade lanesc. Responsible for achieving budgetd.Responsible for closing rate and sales quotationDUTIES & RESPONSIBILITIES
a.Sales calling and visiting customer; 8 – 12 customers per weekb.Attend to client’s business needs e.g freight quotationc.Handle daily communications (e-mails/mails/calls) with customers and principal d.Initiate the dispatch visiting reports, cargo leads to the superiore.Close rate and sales quotation at the systemg.Build up a professional image and maintain a close and friendly business relationship with clientsh.Monitor of clients’ activities and reporti.Attend sales group meetings concerning sales targets or forecastsj.Emphasize service or product features and benefit, discussing credit terms, quoting prices and preparing sales order reportsk.Maintain and get new customer l.Identify decision makers amongst the targeted leads in order to start sales processm.Cooperate with direct superior and sales manager to determine essential strategic approaches of salesn.Close working coordination with CMA Jakarta Office for regulation, administration process and systemo.Attend industry conferences to develop industry expertise and to build networkp.Any other assignment as and when assigned by the direct superiorJOB SPECIFICATIONS
Minimum Level of Qualification:
- Minimum 3 years working experience in shipping/forwarding industry
- Bachelor’s Degree / University graduated in Marketing, or equivalent, qualified sales achievement
Professional Skills:
- English fluency
- Excellent presentation
- Customer Network coverage in any industry
- Knowledge shipping / forwarding industry
Personal Qualities:
- Good presentation and pleasant looking
- Good interpersonal communication
- Assertive and tactful
- Highly motivated, result oriented individual