As the Public Relations and Community Manager, you will be responsible for building, managing, and nurturing relationships with our community, customers, media (local and international), and other key stakeholders. You will serve as the voice of the company, representing our brand positively and proactively engaging with various audiences to enhance brand visibility and reputation.
- Develop and implement strategies to engage and grow our online and offline communities through social media channels, forums, events, and other platforms.
- Foster a sense of belonging and loyalty among community members by facilitating discussions, responding to inquiries, and addressing concerns in a timely and empathetic manner.
- Monitor community feedback and sentiment to identify trends, insights, and opportunities for improvement. Create engaging and relevant content (e.g., blog posts, social media posts, newsletters, press releases) to communicate key messages and initiatives to our community and the public.
- Create engaging and relevant content (e.g., blog posts, social media posts, newsletters, press releases) to communicate key messages and initiatives to our community and the public.
- Cultivate relationships with journalists, bloggers, influencers, and other media contacts to secure press coverage and placements.
- Draft press releases, media pitches, and other PR materials to announce company news, product launches, events, and thought leadership initiatives.
- Act as a spokesperson for the company in times of crisis or negative publicity, providing timely and transparent communication to mitigate reputational damage.