Quality Customer Care Staff | Bmw Tunas

Job Responsibility:

1. Complaint Handling 
2. Daily Showroom Monitoring
3. Monitoring Voice of Customer (VOC) & NPS
4. Maintain relationships with customers
5. Handling & monitoring Mystery Shopper
    

Job Qualification:

1. Bachelor Degree form Communication & Hospitality is more preferred
2. Proficient in English (Writing & Speaking)
3. Experience at Complaint Handling & Customer Handling
4. Have a good communication skill, able to work under pressure & cheerful personality
5. Proficient in Microsoft Office
6. Willing to be placed at all BMW Tunas Branch (Jakarta & Bekasi)
7. Able to joint ASAP