Room Division Coordinator

Job description:

-      Ensures smooth processes and high compliance in terms of guest relation, housekeeping and reservation standards

-      The ability to coordinate between Front Office and Housekeeping Teams

-      To run a credit check reports on each shift, and thoroughly scrutinizes it for any possible doubtful accounts and report as relevant

-      Enter all guests (internal and external) into housekeeping log accurately and swiftly

-      Trains, cross –trains, and retrains all front office personnel

-      Verifies that accurate room status information is maintained and properly communicated.

-      Prepare revenue and occupancy forecasting

-      Review daily front office work and activity reports generated by Night Audit.

Other tasks given by management