SPECIALIST - HOUSEKEEPING & LAUNDRY

Some of your duties will include:

·        Responsible to manage all aspects of housekeeping and laundry operations within an organization and ensure the cleanliness, hygiene, and overall appearance of the facilities, providing a safe and comfortable environment for employees.

·        To maintain high standards of cleanliness and efficiently manage laundry services to support the smooth functioning of the organization.

·        Develop and implement housekeeping policies, procedures, and schedules to maintain cleanliness and sanitation standards in all areas of the facility.

·        Supervise housekeeping staff, assign tasks, and monitor performance to ensure efficient operations.

·        Coordinate and perform cleaning duties as needed, including dusting, vacuuming, mopping, and disinfecting surfaces.

·        Inspect and maintain cleanliness in restrooms, offices, common areas, and other designated spaces.

·        Manage inventory levels of cleaning supplies, equipment, and amenities. Place orders, maintain stock levels, and ensure proper storage and handling of cleaning materials.

·        Conduct regular inspections to assess the cleanliness and appearance of facilities.

·        Identify areas for improvement and implement corrective measures to meet established standards.

·        Oversee the laundry operations, including collecting, sorting, washing, drying, folding, and distributing linens, uniforms, and other laundry items.

·        Ensure efficient processing and timely delivery of clean and well-maintained items.

·        Provide training and guidance to housekeeping and laundry staff on proper cleaning techniques, safety protocols, and customer service standards.

·        Ensure compliance with health and safety regulations related to housekeeping and laundry operations.

·        Implement proper handling and disposal procedures for hazardous materials and chemicals.

·        Assist in developing and managing the housekeeping and laundry budget.

·        Monitor expenses, identify cost-saving opportunities, and make recommendations to optimize resource allocation

·        Address customer inquiries, concerns, and requests related to housekeeping and laundry services promptly and professionally.

·        Collaborate with other departments to ensure customer satisfaction.

What skills and experience do you need?

·        Tertiary degree Hospitality or related field is required.

·        Have minimum 5 years’ experience in housekeeping, laundry management, or a related field and the quality control is preferred;

·        Knowledge of Housekeeping and Laundry Operations: Familiarity with housekeeping techniques, cleaning chemicals, laundry equipment, and industry best practices; Understanding of infection control procedures and safety guidelines.

·        Have good organizational skills; Excellent attention to detail; Have strong analytical skills; Safety first mindset; Good contractor management skills; Team player; Good interpersonal skills; High level Communication skills; Problem detection and resolution skills are essential.

·        Good in communication skills in English both verbal and written; computer literate (familiar with Preventive and Corrective Maintenance software)