Uraian Tugas
General Job Description :- To validate and verify all ticket related claim promotion questions or request which consist of :
- Giving feedback if any questions about claim promotion mechanism in General Trade (Distributor).
- Claim reconciliation of promotion and WHT (Withholding Tax).
- Monitoring RPA (Robotic Process Automation) for claim scanning process.
- Act as an advisor/key user/trainer for all business partners (Sales, Marketing, Business Area Office) in order to minimize the risks for dispute claim promotion in the future.
Main Accountabilities :1.Trade Spend Productivity Process- Person in Charge (PIC) for all questions from internal and external parties related to Claim Processing.
- Validate and give the feedback in Finance Ticketing System and ensure no longer than SLA (Service Level Agreement).
- Perform claim reconciliation from Distributor and distribute as per timeline.
- Monitoring RPA (Robotic Process Automation) for claim scanning process and ensure the RPA can deliver minimum 500 claims/days.
- Follow up to Distributor if any incomplete supporting document claims.
- Upload data in GT Claim Tracking Tools and ensure the information can be used by Distributor
- Giving the feedback if any invoice dispute in Coupa System to FSSC AP team
- Giving feedback if any email query from internal and external team
2.Reporting- Perform the analysis of daily report monitoring Cloudscan and send to related parties.
- Send report of monitoring cloudscan performance including on process scanning claims.
- Giving an insight to Credit Control team for outstanding claim report for Distributor.
- Send weekly report for HITS Finance ticket for Finance OTC to ensure no outstanding ticket > SLA.
- Giving a feedback analysis for monthly report closing AP Aging & Outstanding AP analysis for GT.
- Maintain master data report for all channel (GT, MT and E-Commerce).
- Giving a feedback for VAT query from FSSC Tax Team or FFI Tax Team.
- Perform scorecard analysis and reporting for monthly report HITS Finance ticket.
- Giving a feedback query for suspense account to FSSC Team.
- Send the PPHP (Perhitungan Penyelesaian Hutang Piutang) for Distributor resign
3.Other Related WorkUser Admin :- Maintain vendor master data (create, change, delete).
- Maintain Owncloud account & folder (create, change, route, delete).
- Key user OwnCloud and HITS System if questions or training especially for New Distributor
- Initiate to contact the respective parties if any error/bugs occur related to invoice processing, whether its coordinate with FFI internal ICT team or other consultants from each system (Lexia support team or PSSC for Coupa).
Training Activity :- Present to Distributor for claim refreshment in monthly basis.
Requirements :- Bachelor's degree in Accounting or a Economics related.
- At least 6 months or 1 year of experience in Finance (AR or AP)
- Customer-focused mindset
- Excellent written and verbal communication (both Indonesia and English)
- Proficiency in Microsoft Office (Excels, Word, Power Point, etc)
- Willing to work overtime
- Willing to work with Hybrid Model
- Hard working and able to work independently & team
- Willing to be contracted through an outsourcing agency for 12 months duration
Refer code: 290334. Frisian Flag - Hari sebelumnya - 2023-05-28 10:32
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