Wyndhurst Club Supervisor

Your journey begins now!

It is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

The Wyndhurst Club is seeking a Club Supervisor who can lead and inspire multiple teams. This position leans heavily on successful daily operations and management of club desk staffing. This person will also focus on anticipating and exceeding the members’ expectations by providing a superb member experience. The ideal candidate poses excellent time management, follow-up skills and organization. They pride themselves on personal integrity and poses the ability to build strong lasting relationships with staff and our membership. Primary responsibilities include:

• Create a strong positive culture amongst the team members at the Wyndhurst Club, through training, motivating and coaching staff.
• Manage and support desk staff, including scheduling, systems training, monitoring of time sheets and the flexibility to ensure all shifts are covered to minimize club member impact.
• Management of daily operations - training of all staff on daily club procedures including: emergency procedures, opening and closing routines, monitoring daily facility usage, completing incident logs, health inspection checklist, pool chemical readings, cleaning duties, and an hourly walkthrough protocol.
• Spend time on the floor and at the club desk to make sure we are delivering an exceptional member experience.
• Maintain a safe, clean, and friendly environment in the facility and pool; walking the facility regularly to evaluate spaces and needs.
• Ensure all fitness equipment is working properly on a daily basis.
• Ability to effectively and regularly communicate with desk, salon, spa and management teams in a clear and professional manner.
• Identify repairs to equipment and the facility. Submitting requests and following through on completion of those.

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry.  It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

·         World class resort

·         Awarded Fortune’s 100 best companies to work for

·         Unlimited use of our fitness center, yoga classes, and lectures

·         Competitive pay

·         Positions with incentive & bonus packages

·         $1,000 reimbursement for tuition and/or wellness

·         Employee discounts on all spa services and programming

·         Discounted and comped rates at Hyatt Hotels

·         Positions with flexible schedules

• Flexibility outside of scheduled work hours to cover call-outs as needed.
• Available and reachable by staff and management which may include odd hours: (early mornings, late nights, and / or weekends).
• Ability to interact professionally with patrons regarding concerns, problems, or any other significant issues.
• Ability to be on your feet for up to 35 hours per week and lift in excess of 50lbs.