Admin Social Media

1. Know and be able to operate basic Excel (Conditional Formatting, Filtering, etc)
2. Able to communicate information through writing to audiences on Social Media.
3. Able to do active listening, empathy and patience
4. Able to establish good communication with audiences on Social Media.

Jobdesc :

1. Establish relationships with audiences on various Social Media platforms.
2. Input and report comment sentiment on Social Media platforms.
3. View and provide insight into ideas for developing Social Media content based on observing audience comments.
4. Handling social talks, audience questions and complaints.
5. Collaborate with the team and clients to resolve audience complaints.
6. Collaborate with internal teams to run brand programs (quiz, giveaway, etc.).
7. Execute brand exposure outside of own Social Media assets.