Admin Support Backend

Job Overview

We are looking for an Admin Support Backend to join our growing family. This position is essential for ensuring that the online store operates efficiently, orders are processed accurately, and customers receive a seamless shopping experience. Their contributions are crucial to the success of the e-commerce arm of a fashion retail business.

Job Roles:

1. Inventory Management: Monitor and manage e-commerce inventory levels, coordinating with the merchandising and logistics teams to maintain adequate stock levels.
2. Product Data Management: Update and maintain product information, including descriptions, images, prices, and availability, on the e-commerce website.
3. Content Management: Ensure that all content on e-commerce, including product descriptions and images, is accurate, up-to-date, and aligned with the brand's style and tone.
4. Data Entry: Accurately enter and update data related to online orders, inventory levels, and customer information in the e-commerce system.
5. Reporting: Generate and analyze reports related to e-commerce sales, customer inquiries, and website performance to provide insights for decision-making.
6. Compliance: Ensure that the e-commerce platform complies with legal and regulatory requirements, including data privacy and consumer protection laws.
7. Collaboration: Work closely with cross-functional teams, including merchandising, marketing, and customer service, to coordinate e-commerce operations.