Administration Support Officer (Full Remote)

Key Responsibilities:

• Responding to telephone and email enquiry and requests.
• Providing stakeholders, prospects, and other parties with accurate and timely advice on programs and services.
• Responding and following up enquiries via phone and email with accurate and timely information - and then recording contact information in HubSpot.
• Assisting the CEO and Operations Manager with new business development opportunities.
• Process and follow up payments.
• Accurately update and maintain various information in accordance with requirements.
• Assist with the development of organisational policies and procedures.
• Organise first aid schedules and coordinate workshops and bookings internally and with our partners.
• Complete reporting on statistical data as required.
• Ensure compliance requirements are met across operation administration.
• Assist with other duties where necessary and as required.

Qualifications:

• Experience and deep understanding on maintaining data using HubSpot.
• Fluent in English (near-native English communication skills).
• Passionate about customer experience. 
• Professional, loyal and motivated to be part of a growing team and business.
• Ability to integrate into a growing team who are extremely dedicated to their roles, but always strive to have fun and support each other. 
• Well organised, great time-management skills and computer literacy.
• Excellent communicationskills and ability to work with a range of stakeholders.
• Ability to work autonomously and show initiative.

Before applying, please update your CV in English and make it clear about the tools and platform you have experience with. Please understand that we will shortlist and contact candidates who qualified based on the requirement above.