Agent Desk Collection

Responsibilities:

• Calling customer before the due date as a payment reminder
• Daily Collect the outstanding repayment from customers through the call
• Calling delinquent customers after due date as a payment demand
• Maximizing credit collection effectiveness by active contacting customer, and collection promise to pay
• Helping customers on payment services and explain about our financial service
• Maintaining good relationships with customers
• Doing administrative tasks related

Qualifications:

• Candidate must possess at least a High School or Diploma or Bachelor Degree in any field
• Maximum Age 35 years old
• Required skills: Communication, Collection, Negotiation, Customer data Management
• At least 6 month of working experience in Desk Collection for banking / Financial Institution
• Familiar with collection strategies, and creative in negotiating repayment terms and method
• Can Work underpressure, detailed, and meet target
• extra time if haven't Achive the Daily target