Alamat
Bentuk pekerjaanQUALIFICATIONS, EXPERIENCES & ATTRIBUTES
- Minimum a bachelor's Degree from an accredited institution with a major in Computer Science
- Minimum three years of experience as an application developer or similar role
- Demonstrated ability to communicate effectively in English and Indonesian
- Demonstrated knowledge of programming languages such as Oracle PLSQL, Python, Java, and PHP
- Demonstrated strong programming skills and have a good understanding of software design and programming principles
- Demonstrated experience in application and software development, database Oracle/MySQL/SQLServer, Oracle Netsuite implementation and customization (preferred) and mobile application development
- Demonstrated outstanding personal with strong communication, problem-solving, and time management skills.
- Demonstrated strong technical skills with a wide range of hardware and software, mathematical and critical thinking
- Demonstrated technical experience in a cross-platform environment
- Have a customer-service approach to working with end-users
- Ability to establish and maintain effective working relations with people of different national and cultural backgrounds with sensitivity and respect
- Ability to treat sensitive issues in a confidential manner
- Ability to work independently and collaboratively with the team to achieve common objectives
- Detail-oriented, has a high level of initiative, and can work under pressure.
- A clear commitment to Child Protection, safety, service learning, and environmental stewardship
DUTIES AND RESPONSIBILITIES
- Supporting end-users with technical problems, making sure all cases are resolved in a timely and effective manner, and escalating cases when necessary
- Answering user inquiries regarding computer software to resolve problems.
- Observing and testing system functioning to verify correct operations, detect errors, and identify key application features.
- Documenting all daily transactions, problems, and remedial actions that are taken, or installation activities.
- Writing high-quality source code to program complete applications within deadlines
- Testing and debugging source code and integration before launch
- Improving efficiency and effectiveness of current software or application by analyzing and proposing recommendations to include checklists, procedures, policies, training, security, identifying deficiencies, and offering solutions
- Developing software solutions and implementing the source code of the application to meet the user's needs.
- Collaborating with other application developers, Oracle specialists, and other relevant IT team members, assisting as needed, and collaborating to solve technical problems
- Contributing to and assisting with the management of the Information Services Knowledge Base which should contain up-to-date documentation about service level agreements and solutions to problems
- Working on special projects as requested by the Applications Developer Manager
- Collaborating with IS Engineers to manage hardware and software distribution, updates, and patches
- Collaborating with technical support staff provided by vendors to provide effective customer service to end-users
- Generating ideas and implementing methods to improve problem resolution
- Promoting a service-oriented and data-driven culture in the Information Services Department
- Embracing the JIS Learning Dispositions of Resilience, Resourcefulness, Relating and Reflecting
- Performing other related duties and assuming other responsibilities as assigned by the Applications Development Manager, including but not limited to other projects when deemed necessary
