AlamatDeskripsi
Job Description Assistant Front Office Manager First impressions are everything As a Assistant Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling Oversee and supervises guest arrivals and departures with the front office executive and duty managers Provide high level of customer service and maintain a high profile in the day to day front office operations Ensures that the pricing policy and internal audit procedures are duly applied Qualifications Your experience and skills include: Service focused personality is essential experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Additional Information Your team and working environment: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
