- Develop and implement company quality assurance strategy, policies, procedures and activities to ensure compliance of regulatory and quality requirements of the business (e.g. ISO, SOP, internal process reviews)
- Anticipate needs for quality assurance in the group (e.g. shelf-life management, organize re-testing of products, etc.). Plan and manage resources accordingly to support quality assurance needs
- Contribute to the development and maintenance of quality management systems, which includes standard operating procedures, data management, quality criteria/checklists, supporting tools and techniques
- Develop and maintain the quality assurance audit strategy (internal and external audits). Manage and conduct reviews, audits and risk assessments to minimize potential risk exposures
- Support activities related to claim management and settlement to ensure claims resolution, mitigation of liability risks, financial loss, legal implications and impact to reputation
- Manage communication and awareness activities of quality assurance service offerings. Implement structured education to all employees on quality assurance and its compliance
- Implement the Group's provision of value-added services, including a culture of continuous improvement to provide holistic solutions to the business
- Support global projects and provide guidance to internal stakeholders on quality assurance matters (policies, procedures, tools, templates, etc.)
- Build and maintain long-term relationships with the relevant regulators and government bodies to keep abreast with the latest regulations and requirements
- Demonstrate sound knowledge and understanding of the business and industry
- Demonstrate sound knowledge in quality assurance and controls
- Demonstrate sound knowledge of laws, regulations and international standards related to area of work (e.g. consumer goods, healthcare, chemicals, etc.)
- Demonstrate basic research and analytical skills
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English (both written and spoken). Additional languages are an advantage
- Bachelor in Life Science (Pharmacy, Chemistry, Biochemistry or related discipline)
- Minimum five to eight years’ experience in a similar role; experience working with large teams
- Minimum two to three years’ experience in a managerial capacity