Qualifications :
- Have a Bachelor Degree in Accounting, Tax, Administration or related field
- Experienced in Audit or Settlement positions, fresh graduate with internship experience are welcome.
- Fluent in English is a MUST
- Analytical mindset with the ability to diagnose and resolve transaction issues efficiently.
- Ability to collaborate effectively with cross-functional teams, including other technical support specialists, and Operations team.
- Proficiency in documenting troubleshooting steps, resolutions, and customer interactions accurately.
Job Descriptions :
- Supervise daily booking, swap and settlement operations to ensure the accuracy and timeliness of all transactions.
- Review and confirm account balances, handle settlement discrepancies and anomalies.