Banquet Supervisor

Job summary
Hilton is hiring a Banquet SupervisorResponsible for strategic management of BanquetMaintain high customer service focus and improve personal performance
Job seniority: associate level
Responsibilities
• Maintain high customer service focus• Take personal responsibility to resolve issues• Learn new skills to improve personal performance• Respond quickly to changing requirements• Show cooperation and support to colleagues• Promote services and facilities of Hilton hotels• Seek feedback from customers and staff• Deal with customer complaints and comments• Assist in busy days or special events• Assist in implementing improvements and maintaining standards
Requirements
• 2-4 years of managerial experience in a 4 / 5-star category hotel• Good English skills• Familiarity with computer systems• Strong leadership and training skills• Thorough knowledge of F&B, cost control, maintenance, etc.• Strong interpersonal skills and attention to detail• Ability to work under pressure and for long hours
Key Skills Needed
• Strong leadership• People management• Communication• Planning