Barista (Surabaya)

• Prepare the opening and closing of the bar, including calibration and supplies preparation.

• Check if coffee machines, grinders, and equipment operate properly and report any maintenance needs.

• Prepare and serve coffee and other beverages, ensuring high quality and consistency in taste and appearance that meet the standards.

• Engage with customers, providing excellent customer service, and creating a welcoming and positive atmosphere, including implementing Expat. Roasters signature services such as latte art on the table.

• Educates customers on the products and services, including coffee and its processes, other beverages, retail products, and merchandise.

• Handle customer complaints and resolve any issues that may arise.

• Maintain a clean and organized work area, ensuring compliance with health and safety regulations.

• Manage inventory and ordering of coffee and other beverages supplies and equipment.

• Collaborate with the kitchen team to ensure timely preparation and delivery of food and beverage orders.

• Proven experience as Barista

• Strong English skills both written and spoken.

• Excellent leadership, communication, and interpersonal skills.

• Exceptional organizational and multitasking abilities.

• Extensive knowledge of coffee and other beverages preparation, including brewing methods and latte art.

• Passion for coffee, with a desire to share that passion with others.

• Ability to work in a fast-paced environment and make effective decisions under pressure.

• Ability to work with flexible work shifts.

• Currently living in Surabaya is preferred.