Responsibilities:
- Engages customers by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
- Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.
- Models and delivers a distinctive and delightful customer experience.
- Oversees and maintains overall beauty department standards.
Requirement & Qualifications:
- Bachelor's degree or equivalent practical experience from reputable universities.
- Minimum 2 years working experience, preferably from beauty or skincare industry.
- Strong passion for working in the beauty industry.
- Good command of written & spoken in English.
- Exceptional interpersonal and communication skills.