Branch Manager

Benefits:

• Basic salary + Allowances + Attractive Commissions
• Opportunity for professional growth and career advancement in a Singapore-leading company.
• Beauty/Postpartum Service-Oriented Environment

JOB DESCRIPTION

Recruit, Train, and Supervise Outlet Staff:

• Lead the recruitment process for consultants and therapists, ensuring the team embodies the values and ethos of the outlet.
• Conduct comprehensive training sessions, including Traditional Chinese Medicine (TCM) knowledge and basic hands-on techniques.
• Provide ongoing guidance and support to staff, fostering a culture of continuous learning and professional development.

Beauty/Medical Aesthetic/Postpartum Knowledge:

• Possess in-depth knowledge of beauty/medical aesthetic/postpartum procedures, techniques, and products, staying updated with the latest advancements in the field.

Day-to-Day Operations Management:

• Oversee the day-to-day operations of the outlet, ensuring a seamless workflow and efficient utilization of resources.
• Implement effective scheduling and task delegation to optimize staff productivity and outlet performance.

Sales Leadership and Target Achievement:

• Demonstrate exemplary sales skills and product knowledge to set a benchmark for consultants and therapists.
• Set daily sales targets and guide the team in achieving monthly sales goals 
• Develop and implement sales strategies, promotions, and upselling techniques to maximize revenue generation.
• Generate comprehensive reports on sales performance, inventory levels, and outlet metrics.
• Analyze data to identify trends, strengths, and areas for improvement, using insights to develop targeted sales promotions.

Customer Relationship Management:

• Handle customer inquiries, feedback, and complaints promptly and professionally, ensuring high levels of customer satisfaction and retention.
• Cultivate strong and lasting relationships with customers, providing personalized recommendations and solutions based on their needs.

Report to the Singapore HQ Team

• Provide regular updates and reports to the Singapore team regarding strategic plans, sales performance, and any relevant outlet developments, ensuring alignment with company objectives and goals.

QUALIFICATIONS AND SKILLS:

• FLUENT ENGLISH PROFICIENCY REQUIRED
• Bachelor's degree in any major.
• At least 5 years experience in sales management within the medical aesthetic/beauty/wellness/spa industry.
• Ability to thrive in a fast-paced and high-pressure work environment, adapting quickly to changes and challenges.
• Exceptional leadership abilities with a track record of building and motivating high-performing teams.
• Excellent communication and interpersonal skills to engage with customers and team members effectively.
• Proficiency in sales forecasting, budget management, and strategic planning.
• Results-oriented mindset with a passion for achieving and exceeding sales targets.

Company Background
Our journey began with a clear vision—to create a sanctuary of wellness and beauty tailored specifically for womxn. Recognizing a significant gap in the market for comprehensive postpartum care, aesthetic treatments, and spa services dedicated to womxn, we were inspired to fill this need.
 

Driven by our passion for empowering womxn and our commitment to exceptional service, we launched a series of brands from Singapore to Indonesia. We aim to be the go-to destination for womxn seeking personalized care, rejuvenation, and pampering.
 

Join us on this exciting journey where wellness meets beauty, and womxn are celebrated, cherished, and rejuvenated.