Business Analyst - Jakarta, Indonesia - Pt. Kairos Utama Indonesia

Deskripsi

We are looking for a Business Analyst to enhance our team Responsibilities: Assisting with the business case Provide consultancy with customers to identify business challenges by eliciting requirements and to provide solution with activities leading to high value-business solutions to overcome customer's business issues Helping clients with change management activities by translating and simplifying requirements Presenting solutions in written or oral reports Preparing documentation and presenting progress reports to customers Skilled Business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project's scope, acceptance, installation and deployment Proactive update continuously regarding update progress Managing expectation customer Required skills and qualifications: Experienced in complex business process analysis & mapping by using various kind of diagram such as Use Case, Flowchart, Sequence Diagram, etc Experienced in organizing training for users and other Experience in consultants and create document user requirement (eg: FSD/TSD/FDD/user training etc) Understanding of designing, testing, installing and monitoring new systems Ability to conduct testing activities (SIT, UAT, Sanity Test, etc), including preparing the Test Scenarios Familiar in Contact Center System Application Skilled Business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project's scope, acceptance, installation and deployment Powered by Jazz HR