Call Center English-Jakarta

Job Description

• Answering an Incoming Calls and Respond to Emails.
• Handle Customer Inquiries by Email and Social Media.
• Provide Customers about Product and Service Information.
• Identify and Escalate Priority Issues.
• Documenting All Call Information According to Standard Operating Procedures.
• Complete All Call Logs.
• Updating customers profile into computer.
• Conduct customer surveys to ascertain level of customer service.

• Minimum D3 any Major.
• Maximum 33 year old.
• Experience Minimum 1 year in Call Center / Fresh Graduate are Welcome.
• Able to speak in English (Active) / Minimum B2 (Upper Intermediate).
• Communicative.
• Willing to work in Shifting Schedule including weekend & Public Holiday.

send your CV to me or to email firdaus.firdaus2(at)teleperformance.com! You can also text to (62)857-7445-4354 (WA Only). Have a nice day everyone! Let start your journey in Teleperformance. Teleperformance, each interaction matters.

"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

Jenis Pekerjaan: Kontrak

Pertanyaan Lamaran:

• Berapa Usia anda Saat Ini ?

Pendidikan:

• S1 (Diutamakan)

Pengalaman:

• Call Center: 1 tahun (Diutamakan)

Bahasa:

• ENGLISH (Diutamakan)

Kemampuan Bekerja Shift:

• Shift Siang (Diutamakan)
• Shift Malam (Diutamakan)
• Shift Kerja Semalaman (Diutamakan)