Captain Waiter/Waitress

·         Greet and escort customers to their tables

·         Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

·         Prepare tables by setting up linens, silverware and glasses

·         Inform customers about the day’s specials

·         Offer menu recommendations upon request

·         Up-sell additional products when appropriate

·         Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization

·         Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

·         Communicate order details to the Kitchen Staff

·         Serve food and drink orders

·         Check dishes and kitchenware for cleanliness and presentation and report any problems

·         Arrange table settings and maintain a tidy dining area

·         Deliver checks and collect bill payments

·         Carry dirty plates, glasses and silverware to kitchen for cleaning

·         Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

·         Follow all relevant health department regulations

·         Provide excellent customer service to guests.