Care Team (Contract Based)

Job Description:

• End to end member assistance in outpatient benefit (from appointment to treatment’s discharge).
• Handling with care & empathy, and provide proper explanation in dealing with uncover treatment.
• Assist in healthcare and claim flow for Rey members.
• Handle processes with the third party and hospital.

Job Requirement:

• Having a Medical educational background (Nursery or Midwife).
• Min. 1 year experience in insurance company, handling claim, call center/customer service would be an advantage.
• Experience in dealing with client, TPA & Hospital.
• Great communication for both business-facing and customer-facing.
• Good analytical skill, quick learner, and proactive.
• Willing to work with shift and Contract Based.