Alamat
Bentuk pekerjaanWHAT YOU'LL BE DOING
- Assess and adjudicate insurance claims appropriately and accurately in accordance with the terms and conditions of the insurance policy.
- Ensure the completeness of documents and information to determine the eligibility of claims.
- Manage all issues, able to escalate and follow up and liaise with concerned parties internally or externally.
- Responsible for processing new claims and monitoring old claims consistently.
- Accountable for daily operations to meet productivity or service standards defined by clients in line with management and division.
WHO ARE WE LOOKING FOR
- Minimum Diploma or Bachelor's Degree in any major.
- Fluent written and verbal in English.
- Able to work in shifting hours.
- Analytical skills and attention to detail in assessing and processing claims.
- Excellent written and oral communication skills to handle correspondence.
- Good time management skills and ability to prioritize workloads to meet deadlines.
- Experience in Customer Service and Claim Analyst, in the Healthcare or Health Insurance Industry will be an advantage.
