Collection & Anti Fraud Manager

Job Brief:

We are seeking a highly skilled and experienced Collection Manager to lead our collection team and ensure the timely recovery of outstanding debts, mitigating risk, build relation to increase the collectability rate. The ideal candidate should have a strong background in collections and be able to lead, motivate, and coach the team to meet department goals and objectives. Collection Manager has responsibility for build and train the collection team from scratch, as well as forecasting risk and mitigate the potential issues.

Requirements:

• Minimum of 3 years of experience in managing field collection team, with a proven track record of managing and leading teams. Background in start-up loan company will be a plus point
• Strong vision of building new product, system and company infrastructure from scratch, including experience in working under target and pressure
• Strong commitment for the result and ownership, with sympathy for the company mission and value
• Fluent in written and conversational English is a must
• Strong knowledge of collections policies, procedures, and regulations, including access to external channel for collection support.
• Excellent communication, negotiation, and problem-solving skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Have SIM & Can drive car & motorcycle
• Have SPPI certification will be a plus point

Responsibilities:

• Build and improve a good process for collection with operation team and product team
• Keep our asset and increase the number of good repayment
• Collect installment from our customers (desk collection) and lead the team to visit customer houses in collecting installment and a car (field collection).
• Monitor and analyze collection trends, identify root causes of delinquency, and recommend process improvements to minimize future losses
• Collaborate with other departments, such as credit, finance, and legal, to resolve customer disputes and disputes with external partners
• Manage the collection team's workload, including assigning tasks, prioritizing work, and ensuring deadlines are met. This position will also responsible to build and develop the collection team as a section leader

Why work at MOVUS?

Huge and social meaningful market

Automotive industry is huge market and we can change people’s lives if customers who have not used a car can own by our service. So our business is meaningful. And there are the same problems all over the world. We are aiming to change the world, not only Indonesia.

Interesting and exciting phase

We aim to change the world and become the next unicorn but we are still very early stage. There is a potential that you can build next unicorn company and change the world by your hand. This is a very exciting phase that will given to only those who join our team "now".

Talented and global members

Experienced and global professionals are gathering our team. You can work with talented and highly motivated members in global environment.

Visit our pages:
Website: https://mo-vus.com/
LinkedIn: https://www.linkedin.com/company/movus-technologies
Instagram: @movustech