Community Associate

Job Descriptions:

• Provide assistance and support to our Community Manager.
• Take charge of the opening and closing procedures for the center.
• Ensure day-to-day operations consistently meet high standards.
• Facilitate meeting room bookings, including managing food and beverage arrangements.
• Assist with handling member check-ins and check-outs.
• Address and resolve member incidents and issues, escalating to the Community Manager when required.
• Cultivate strong, friendly business relationships with customers.
• Embrace versatility as a team player, readily adapting to various roles and responsibilities.
• Play a pivotal role in assisting with hosting and preparing for community and member events.
• Exhibit a sense of ownership for your center, ensuring it consistently radiates the professional and inspiring work environment our customers expect.

Job Requirements:

• 1-2 years of experience in a high-standard hospitality environment.
• Graduate from diploma or bachelor degree in hospitality or related field.
• Must be a team player.
• Good Microsoft Office skills, and excellent communication skills.
• Have an eye for detail, and take the initiative to rectify problems or escalate to the relevant person.
• Good communication in English, Japanese would be an advantage.