Community Officer

Why Join us

Do you have big ambitions and a hunger for growth? Do you want to have great achievements with your skills in one of the biggest education institutes around the world?

Join Wall Street English Indonesia to unleash your potential and reach your dream!

Why work with us?

• We are a team of fun, dynamic, experienced, hard-working and friendly professionals who are committed to quality services and support each other’s growth and success.
• We have proved our adaptability in the most challenging time by growing our business 40% during COVID-19 pandemic through pivoting our business model from brick and mortar business to a blended ed-tech/lifestyle platform.
• Having been around for over 16 years in Indonesia, we have helped over 30.000 Members across Indonesia in achieving their professional and personal goals through better English

Job Description

• Develop community engagement by facilitating regular interactions and discussions among members through various channels, including online forums, social media, and events
• Provide personalized support to members, addressing inquiries and concerns promptly
• Plan, organize, and execute end to end community activity, engagement event, brand activation/marketing events both online and offline
• Build relation and collaboration with relevant external stakeholders with Wall Street English communities to create partnership
• Collect and analyze member feedback to identify areas for improvement
• Collaborate with relevant departments to implement enhancements based on community input

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• 2-3 years experience in community management, event planning, or a related role
• Demonstrated expertise in utilizing event management software and technical related things (audio and logistic for events) for seamless planning, execution, and analysis of both virtual and offline events
• Confidence in public speaking, presentation and hosting events
• Excellent communication and interpersonal skills
• Understanding of social media platforms and community dynamics
• Ability to work collaboratively and independently in a dynamic environment
• Fluent in English
• Placement in South Jakarta

Special Skills/Competencies Preferred

• Community Engagement
• Strategic Event Planning
• Tech-Driven Event Management
• Effective Communication
• Networking and Relationship Building