Job Description - Concierge Supervisor
Job summary
Hilton offers countless opportunities to delight travelersConcierge Supervisor role ensuring smooth operation of ConciergeWorking on behalf of guests and with other team members
Job seniority: associate level
Responsibilities
• Follow procedures and deputize Chief Concierge when necessary• Assist with manpower planning and train Concierge associates• Report irregularities and provide proper reception for VIPs• Give recommendations to improve services and reduce costs• Understand local tourism culture and provide considerate service
Requirements
• At least 1 year of supervisory level position in Concierge• Fluent in English• Appreciate Hilton culture• Good character and ethics• Strong sense of responsibility and learning ability
Hilton offers countless opportunities to delight travelersConcierge Supervisor role ensuring smooth operation of ConciergeWorking on behalf of guests and with other team members
Job seniority: associate level
Responsibilities
• Follow procedures and deputize Chief Concierge when necessary• Assist with manpower planning and train Concierge associates• Report irregularities and provide proper reception for VIPs• Give recommendations to improve services and reduce costs• Understand local tourism culture and provide considerate service
Requirements
• At least 1 year of supervisory level position in Concierge• Fluent in English• Appreciate Hilton culture• Good character and ethics• Strong sense of responsibility and learning ability
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