CS Online (Sales Deal Maker)

Job summary
CS Online: Customer service and order processingAdmin Social Media: Managing social media platformsGraphic Designer: Designing content for promotions and brandingLive Host Officer: Hosting livestreams and promoting products
Responsibilities
• CS Online: Answering messages, processing orders, monitoring customer orders• CS Online: Actively promoting products and prioritizing service excellence• CS Online: Handling customer complaints and requesting feedback• CS Online: Maintaining relationships with customers who have made purchases• CS Online: Creating sales reports• Admin Social Media: Scheduling and uploading content on various social media and e-commerce platforms• Admin Social Media: Designing strategies to increase performance on social media and e-commerce platforms• Admin Social Media: Providing insights on social media trends• Admin Social Media: Assisting creative team with content production• Admin Social Media: Analyzing social media performance and creating monthly reports• Admin Social Media: Responding to messages and comments on social media and e-commerce platforms• Graphic Designer: Researching design content for promotional and branding purposes• Graphic Designer: Creating content planning• Graphic Designer: Meeting design content needs according to brand identity• Graphic Designer: Collaborating with other divisions• Graphic Designer: Creating content for advertisements, social media, and events/projects• Graphic Designer: Managing time effectively to meet deadlines• Live Host Officer: Hosting livestreaming sessions on various e-commerce platforms• Live Host Officer: Conducting sales and promotions• Live Host Officer: Increasing viewers and buyers through promotional strategies• Live Host Officer: Preparing necessary materials for livestreaming• Live Host Officer: Working on weekends and national holidays if required• Live Host Officer: Being a talent for social media content if needed
Requirements
• CS Online: Minimum high school education• CS Online: Experience as a customer service/Deal Maker• CS Online: Good communication and negotiation skills• CS Online: Proficiency in WhatsApp Business, Ms. Office, GDrive, and spreadsheets• Admin Social Media: Male/Female• Admin Social Media: Minimum high school education• Admin Social Media: Minimum 1 year experience in digital marketing• Admin Social Media: Proficiency in social media and e-commerce platforms• Admin Social Media: Ability to work in a team or individually• Graphic Designer: Minimum high school education• Graphic Designer: DKV/Multimedia background preferred• Graphic Designer: Knowledge of beauty trends and skincare brands• Graphic Designer: Detail-oriented, creative, innovative• Graphic Designer: Proficiency in design software• Live Host Officer: Experience as a livestreaming host• Live Host Officer: Basic knowledge of skincare• Live Host Officer: Confidence in speaking in front of a camera and good communication skills• Live Host Officer: Up-to-date with trends, especially in the skincare field• Live Host Officer: Creative, disciplined, and honest• Live Host Officer: Include a short introduction video
Key Skills Needed
• CS Online: Communication• CS Online: Negotiation• Admin Social Media: Digital marketing• Admin Social Media: Social media management• Graphic Designer: Design• Graphic Designer: Creativity• Live Host Officer: Livestreaming• Live Host Officer: Communication• Live Host Officer: Skincare knowledge