Customer Relation Coordinator

Skills associated :

• Facilitate communication between the company and customers.
• Assist in resolving customer issues and complaints effectively, aiming for customer satisfaction and retention.
• Gather and analyze customer feedback to identify areas for improvement and communicate these insights to relevant teams.
• Develop strategies to retain customers and build long-term relationships. 

Qualifications :

• A bachelor's degree in business, marketing, communications, or a related field is commonly preferred
• Young, personable, empathetic
• Proficiency in multiple languages can be a valuable
• Proficiency in CUSTOMER RELATIONship management (CRM)
• Able to convey information clearly and listen actively to customer feedback
• Able to working with sales, service, technical support teams or vendors
• Experience in the automotive industry or a related field can be an advantage