Alamat
Bentuk pekerjaanAbout Allo Bank
Allo Bank is a fast-growing digital banking app that aims to provide its customers with innovative and secure financial solutions. We are committed to providing our users with a seamless banking experience that meets their ever-evolving needs. We believe in offering an open and collaborative work environment that fosters creativity and innovation.
Customer Research
- Lead and conduct qualitative and quantitative research studies, including surveys, interviews, and focus groups
- Develop and maintain customer personas, journey maps, and other research deliverables
- Present research findings to stakeholders and provide actionable recommendations for business strategy
- Work closely with cross-functional teams to ensure customer-centric decision-making across the organization
- Mentor and guide junior researchers, providing feedback and maintain the quality of research process and outputs
Qualification
- Bachelor's or Master's degree in psychology, sociology, or related field
- Minimum 3 years experience in Consumer Research, would be beneficial to have experience in both research agency and client side
- Previous experience in financial services/ banking industry is a plus
- Strong analytical skills and proficiency in statistical analysis software
- Excellent written and verbal communication skills in English
- Excellent communication and presentation skills for effectively sharing research findings
- Sales Strategy & Management
- Market Research & Analysis
- Research & Development (R&D)
- Research
- Market Research
At PT Allo Bank Indonesia Tbk, we are adaptable, collaborative, energetic, fast paced and passionate.
Benefits and perks of working with us include:
Compensation: Competitive salaries
Family benefits: Paid maternity / paternity leave
Lifestyle: Casual dress code, Company outings, Flexible hours
Welfare: Dental insurance, Health insurance, Paid sick days
Aiming to be more adaptable, Allo Bank is a dynamic create-your-freedom-and-path Digital Bank to make impact to the community through our digital Financial Products.
