Customer Retention Staff

Jobdesc:

Monitor customer satisfaction survey implementation, analyze results and SSI (Sales Satisfaction Index) data, and communicate with dealers to improve Honda's customer loyalty system.

Specific Requirement:

• Bachelor of Industrial Engineering or Management
• Strong in data analysis
• Proficient in Ms. Office, especially Ms. Excel
• Have good communication & interpersonal skill
• Willing to be placed in Sunter, North Jakarta

General Qualifications:

• Have a TOEIC/TOEFL Certification with a minimum score of 550 for TOEIC or 493 for TOEFL
• COVID-19 vaccine certificate-full doses (up to 1st booster is welcomed)
• Have valid Certificate of Good Conduct Indonesian Police Certificates (SKCK)