Customer Service Export Import Cabang Semarang

Responsibilities :

• Handle all documents for export / import process
• Build a good relation and communication with shipping agent
• Checking documents / pre-alert from agent
• Monitoring shipment progress and update report
• Coordinate with sales, finance, and operations team regarding the shipment progress
• Responsible for customers issues

Qualifications:

• At least Bachelor Degree, majoring in Logistics / Transportation from reputable university
• At least 1-2 years of working experience as Customer Service in Logistics / Freight Forwarding company
• Well-organized and able to work independently as well as in a team
• Able to work under pressure with tight deadline
• Fluent in English (written and spoken) is mandatory
• Placement in Branch Office - Semarang
• Only shortlisted candidates will be contacted