AlamatFULLTIME JOB OPPORTUNITY!!
Mid March joiners only OR Immediate Joiners !!!
About Client : Industry IT Services and IT Consulting
Company size: 10,001+ employees
Headquarters: Newark, California
Specialties: Renewals Management, Technical Support, Customer Care, Cross Channel Media, Sales and Marketing, Outsourcing, and Call Centers
US$ 2.1B
ROLE- CUSTOMER SERVICE TEAM LEAD (Excellent English -B2 Level)
Location- Yogyakarta, Indonesia
IMPORTANT :
- exp as CS Team Leader min 1 year
- ready to work in shifts including night shift
- max budget: 5,800,000 IDR
Role Description
This is a full-time on-site role as Customer Service Team Lead in Bengaluru. The Customer Service Team Lead will be responsible for managing a team of Customer Service representatives, ensuring customer satisfaction, and resolving customer issues while maintaining a professional and positive environment.
Qualifications
- Customer satisfaction and customer support skills.
- Must have international voice process experience.
- Customer service management and communication skills
- Excellent interpersonal and leadership skills
- Ability to manage a team and handle customer escalations.
- Experience in a Customer Service or call center environment.
- Bachelor's degree in business or related field is preferred.
To Apply Kindly share resume on ******@adiresourcing.com
OR
Line ID: nikita5577
OR
WhatsApp : +91 9922648280
