Data Services Coordination Engineer

Job Introduction

We have an exciting (and challenging) opening for a Data Services Coordination Engineer in Darmstadt. 

Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you :) Come and join talented diverse Serco team at the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) based in Darmstadt, Germany. 

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

• Serco – The employer of choice for a career within the Space Sector.

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

• Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

• Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)    

Role Responsibility

We are looking for a proactive and motivated junior candidate to join our Data Access Services Operations (DASO) Engineering service team. This position will focus on monitoring and reporting of Data Services, coordination between engineering teams, and database and document management.

The DASO team are supporting the operations of our customers mission-specific and multi-mission dissemination systems, including the dissemination of meteorological and climate products from their operational satellites.

In addition the near real time redistribution of meteorological data and products available from other satellite operators from Europe, the US, India, China,  Japan, etc. are equally as critical for safeguarding life and property, and supporting the European economy. 

By configuring and operating data flows within the Multi Mission Dissemination Systems and utilising the various methods of dissemination available, for example EUMETCast Satellite data multicasting services with footprints over Europe and Africa, EUMETCast Terrestrial data multicasting services, VPN's, internet and WMO resources DASO are a key team component contributing to the humanitarian and economical needs of many nations.

The candidate will be primarily be coordinating with the Additional Data Services (ADS) team, i.e. Data Collection Services, EUMETSAT Advanced Retransmission Service, Satellite Application Facilities. Scheduling, planning and reporting.

The main activities will focus on:

• Operational Interface Control Documents (OICDs), Knowledge Base & other documentation for DASO, in particular relating to Third Party Data Services;
• Coordinating engineering changes, validation test reports and the compiling of information for technical budgeting & implementation with other teams, in particular the Additional Data Services (ADS) and Mission Performance and Monitoring (MPM) teams;
• Populate and maintain a database;
• Coordinate the Product Operational Readiness Check process;
• Improving daily reporting checks for the EUMETSAT Advanced Retransmission Service (EARS) to ensure the status required for the daily and other routine reporting can be completed within a reasonable time frame.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

The candidate should have at least 2 years' experience in operations, Data Services, software maintenance or database management, ideally within a Space or Earth Observation environment, as well as proven experience in collaboration and working with teams.

The position is ideal for a proactive candidate who is able to manage their work independently and with minimal supervision. The ideal candidate must have effective communication skills and should be able to interact fully with other teams and specialists to find solutions. Previous experience with EUMETSAT services would be considered a distinct advantage. The working language is English therefore strong English language skills are essential.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Company events

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco provides the User Helpdesk and Data Centre Operations Service of the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), which plays a key role in enhancing the use of EUMETSAT data, products and Data Services.

The main objective of the service is to ensure effective and user-driven service to support the provision of data, both real-time and offline, as well as to provide comprehensive technical information to support all forms of user enquiries relating both to current operational services and to future satellite programmes of EUMETSAT.

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here. 

Serco European Agencies